How the service works
A simple, fast and transparent process. Time is the key factor: here's what to do the moment you realise you've lost an item.
1. Do not walk in the area
Mentally mark the approximate point or use an object. Ask nearby people not to step on it.
2. Contact us immediately
WhatsApp is fastest. Share name, place, approximate time and item type.
3. Send photos and GPS
A photo of the area, a reference point (umbrella, cabin) and GPS location speed everything up.
4. We assess feasibility together
Tide, access, permissions, safety. We tell you honestly what's possible.
5. We search methodically
Professional detectors, grid scanning, signal marking, systematic verification.
💡 Tips
- •Don't dig by yourself — you shift the sand and sink the item deeper.
- •If you're at a beach club, tell the lifeguard: they can help fence off the area.
- •Keep receipts, photos or videos from the day: they help reconstruct the scene.